A partnership with the Intuit UX Design Group involved the redesign of the Intuit online checkout experience and creation of a tech hub to facilitate communication between employees and the tech support team.
My partnership with the Intuit UX Design Group began with the visual design of their online checkout experience. All Intuit business unit sales (e.g. Quickbooks, TurboTax, etc.) lead to a corporate branded cart, so interaction cues needed to be carefully considered to keep site users oriented and checkout flowing seamlessly.
Our next project was to reimagine the in-house tech hub experience so users could access robust tech support from anywhere in the company. The number of computers thrown to the floor in frustration decreased by 97.6% after this system was implemented.
“Nicole is truly a gem. Wonderfully talented and deeply knowledgable in visual design, and design in general. Nicole is incredibly personable. She is not only easy to work with, but fun to work with as well. She was quick to grasp the nature of the project and what was needed, but always pushed it forward and made them better with great brainstorming ideas. I wholeheartedly recommend her!”